Cookie Policy

Last Updated August 2026

1. Introduction

This Cookie Policy explains how Maple Retail LTD (“we”, “us”, “our”), trading as The Heat Cabin, uses cookies and similar technologies on our website located at theheatcabin.co.uk.

By using our website, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide analytics and personalised experiences.

Cookies may be:

  • Session cookies — deleted when you close your browser

  • Persistent cookies — stored until they expire or are deleted

  • First‑party cookies — set by our website

  • Third‑party cookies — set by external services such as Shopify or analytics providers

    3. How We Use Cookies

    We use cookies to:

    • Operate and secure the website

    • Enable checkout, payments, and account login

    • Remember your preferences and shopping cart

    • Improve site performance and user experience

    • Analyse traffic and usage patterns

    • Deliver personalised marketing and advertising

    These cookies allow us to provide a smooth, secure, and personalised shopping experience.

  • Advertising cookies may involve profiling to deliver personalised ads based on your browsing behaviour.

     

    4. Types of Cookies We Use

    Essential Cookies

    Required for the website to function. Examples include:

    • Checkout and payment processing

    • Account login and authentication

    • Security and fraud prevention

    These cookies cannot be disabled.

    Performance & Analytics Cookies

    Used to understand how visitors interact with our website. Examples include:

    • Page views

    • Traffic sources

    • Browsing behaviour

    We use tools such as Shopify Analytics and may use third‑party analytics providers.

    Functional Cookies

    Used to remember your preferences, such as:

    • Saved items

    • Language settings

    • Location preferences

    These enhance your shopping experience.


    Marketing & Advertising Cookies

    Used to deliver personalised ads and measure campaign effectiveness. These may be set by:

    • Shopify

    • Advertising partners

    • Social media platforms

    You may see ads for The Heat Cabin on other websites based on your browsing activity.

    5. Third‑Party Cookies

    Because our store is powered by Shopify, cookies may also be set by:

    • Shopify

    • Payment processors

    • Analytics providers

    • Advertising partners

    These third parties use cookies according to their own privacy policies. For more information, visit the Shopify Cookie Policy or Shopify Privacy Policy.

    6. Managing Your Cookie Preferences

    You can manage or disable cookies through:

    • Your browser settings

    • Your device privacy controls

    • Cookie consent banner options (where available)

    Please note: Disabling essential cookies may prevent the website from functioning correctly, including checkout and account login.

    7. Changes to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with a revised “Last updated” date.

    8. Contact Us

    If you have questions about our use of cookies, contact:

    Maple Retail LTD T/A The Heat Cabin

     60 Tottenham Court Road, Office 1671 Fitzrovia, London, W1T 2EW United Kingdom

     📞 +44 203 432 4106

    ✉️ support@theheatcabin.co.uk

    For more information on how we process personal data, please see our Privacy Policy